Privacy Policy

DSM Tool Privacy Policy

DSM Tool “the App” provides a Software as a Service for dropshipping from online websites and suppliers “the Service” to merchants who use online stores on platforms such as Shopify, eBay, Amazon etc. to power their stores (“Store Account”). This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Store Account: the product details of your store, your store name and URL, your store sales details and some other data that is required for the good function of the DSM Tool app with your store

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App on your Store Account: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device. 

We collect personal information directly from the relevant individual, through your store’s account, or using the following technologies, according to the developer accounts policies of Shopify, eBay, Amazon and others: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. An example of such communication is the use of personal information for retargeting campaigns on Facebook Ads or Google Ads.

Sharing Your Personal Information

We use the personal information we collect from you and your customers in order to provide the Service and to operate third-party integrations with the app. For example, your personal information is used in our messaging and customer support app Intercom (visit Intercom’s privacy policy: https://www.intercom.com/terms-and-policies) we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by: unsubscribe from emails: http://dsmtool.com/site/unsubscribe Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@dsmtool.com or by mail using the details provided below:

Physical address:
Harakefet 44
Pardesiya 4281500
Israel

Data protection officer contact details:
Kfir Shapira privacy@dsmtool.com LinkedIn profile: https://www.linkedin.com/in/kfirshapira